Shipping policy

Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with She Care. We are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and deliver your purchases.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, festive seasons, or high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 5–8 business days

  • Remote Areas: 7–10 business days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on eligible orders as displayed on our website.

  • Shipping charges, if applicable, will be calculated and displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with your tracking details. You can use the tracking number to monitor the status of your shipment.

Delivery

Our courier partners deliver orders during standard business hours. Please ensure that the shipping address and contact details provided are accurate to avoid delays or failed deliveries.

If delivery cannot be completed because of an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-delivery.

Delayed or Lost Shipments

While we work with reliable courier partners, unexpected delays may occasionally occur. If your order has not arrived within the estimated delivery period, please contact our customer support team, and we will assist you in tracking your shipment.

If a shipment is confirmed as lost by the courier, we will arrange a replacement or issue a refund, depending on product availability and our store policies.

International Shipping

Currently, She Care ships only within India. We may expand our shipping services to international destinations in the future.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery. Include clear photographs of the package and the product so we can investigate and provide an appropriate resolution.

Contact Us

If you have any questions about shipping or your order, please contact us:

She Care

Email: support@shecare.com

Customer Support Hours:
Monday to Saturday, 10:00 AM – 6:00 PM (IST)